Last updated: January 1, 2020
This CCPA Policy is published by Guardian Solutions Inc. and its subsidiaries or affiliates (referred to herein as “Guardian Solutions”, “we”, “our” or “us”). This CCPA Policy applies to any California resident who we receive information from or about, including but not limited to applicants, customers, consumers, vendors, and users of the Guardian Solutions website (referred to herein as “you” or “your”).
This CCPA Policy applies to all information collected through our website https://guardiansolutionsinc.com and/or any related sites, services, sales, marketing, or events (referred to herein as the “Services”).
WHAT IS THE CALIFORNIA CONSUMER PRIVACY ACT?
The California Consumer Protection Act (“CCPA”) provides California residents with specific rights regarding personal information. Personal information does not include information that may be publicly available via federal, state or local government records or aggregated consumer information.
As a California resident, you have a right to:
- Know about personal information collected, used, disclosed or sold;
- Request deletion of personal information by us and our service providers, in some circumstances; and
- Opt-out of the sale of personal information.
Each of these rights are described in greater detail below. You will not be discriminated against for exercising your rights under the California Consumer Privacy Act.
Please note that certain types of information are exempt from CCPA regulation, including certain financial information covered by certain sector-specific privacy laws, including the Gramm-Leach-Bliley Act (GLBA).
Collection of Personal Information from California Residents
The CCPA establishes certain categories of personal information, which are outlined in the table below. The table also identifies the personal information that we may have collected from California residents in the last 12 months.
|Identifiers||e.g., name, address, IP, email address||Yes|
|Customer Records||e.g., SSN, signature, policy or account number||Yes|
|Protected Class Characteristics||e.g., age, race, ancestry, marital status||Incidentally|
|Commercial||e.g., property records, product, service or transaction history||Yes|
|Biometric||e.g., hair color, eye color, height||Incidentally|
|Internet or Electronic||e.g., browsing or search history, website interactions||Yes|
|Geolocation||e.g., physical location||Incidentally|
|Sensory||e.g., audio, visual or olfactory||No|
|Professional||e.g., employment records||Incidentally|
|Educational||e.g., as defined by 20 U.S.C. section 1232g, 34 C.F.R. Part 99||Incidentally|
|Inferences||e.g., preferences, predispositions, aptitudes, abilities||Incidentally|
Categories indicated as “Yes” Guardian Solutions Collects designate types of information received during our normal course of business. Categories indicated as “Incidentally” Guardian Solutions Collects signifies that this type of information is not normally requested or collected and is not necessary for fulfillment of our products or services but may be received infrequently.
For each of the categories listed above, Guardian Solutions collects information for the purpose of fulfilling products and services; to improve our products or services; or to share information with you about our products or services. Our sources of information include our website and our clients (real estate lenders and service providers), who may have requested products or services on your behalf.
Selling/Sharing Your Personal Information
California residents have the right to request that we disclose what personal information it collects, uses, discloses and sells. If you are a California resident, California law allows you to request information about the Categories of Personal Information (as defined by California law) collected, sold, or disclosed by us; the purposes for which the categories of Personal Information collected by us are used; the sources of information from which we collect Personal Information; and the specific pieces of Personal Information. Furthermore, California residents also have the right to request that we delete the personal information collected or maintained by us and our service providers, in some circumstances.
During our normal course of business, Guardian Solutions may share your personal information with our affiliates or service providers for the purpose of fulfilling product and service requests. LRES does not sell the personal information we may collect about you.
To exercise those rights:
- Download and complete the CCPA Collection Form and email it to Compliance@lrescorp.com;
- Fill out the online CCPA Collection Form and submit it through the Guardian Solutions website;
- Download and complete the CCPA Collection Form and mail it to the address listed on the form; or
- Call Guardian Solutions Compliance at 1-800-531-5737.
Guardian Solutions will confirm receipt of your request within 10 days of receipt and respond within 45 days unless you are otherwise notified of additional time necessary to respond. We will respond via mail or electronically, as you prefer.
When you make a request to exercise your rights, we will ask you to provide information by which we will verify your request as per the CCPA Collection Form. We will review the information you provide and may request additional information via email or phone to confirm the identity of the individual making the request.
As a California consumer you may also designate an authorized agent to make a request under the CCPA on your behalf. For more information, visit https://oag.ca.gov/privacy/ccpa. Only you or your authorized agent may make a consumer request related to your personal information, and it must provide enough information to identify you, and if applicable, verify your authorized agent. If we are unable to verify the identity of the person making the request, we may deny the request in order to protect your personal information.
Please be aware that that there may be circumstances in which the law prohibits us from fulfilling your request or otherwise does not require us to fulfill your request.
Our Services are not directed at minors and we do not knowingly collect Personal Information from consumers under the age of 18.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
Attention: Compliance Department
765 The City Drive South, Suite 300
Orange, CA 92868